Dispatcher and Control Room Solutions
SYSTEMS AND APPLICATIONS
Digital radio technologies such as DMR offer a wide range of voice, data and messaging services, as well as many other applications. But with such a variety of additional services available compared with analogue systems it can be very helpful to have a good dispatch solution in place to manage the radio system, devices and applications.
The importance of flexible dispatch solutions
INNOVATIVE DESIGN
A good dispatching solution will enable organisations to carry out administrative tasks, manage day-to-day operations and above all co-ordinate emergency operations much more effectively. A dispatch system can help boost productivity through more efficient subscriber management, call group co-ordination and by linking with other systems such as PABX/PSTN networks.
Dispatch solutions are particularly useful when it comes to boosting safety, as dispatchers and network operators can use GPS location services to remotely monitor radio users and assets in real time and locate their presence on their consoles using map displays. This makes it much easier for dispatchers to see who has pressed an emergency button, for example, note exactly where they are, and dispatch whoever is best placed to provide help most quickly.
Dispatch systems with full voice recording and call logging can also be very helpful in terms of providing visibility to managers about business operations. By accessing and playing back recordings of who said what and when, managers can use the material to aid training programmes and improve the organisation’s performance
DMR OVERVIEW
